Returns & Replacements
We want you to be fully satisfied with your high-performance gaming gear, which is why we offer a 30-day return policy for items in original condition. If your equipment doesn't meet your expectations, our streamlined process ensures a quick resolution or refund.
Initiate Request
Log into your Pulsar account and navigate to your order history to select the items you wish to return and provide a reason.
Pack Your Gear
Place the product in its original packaging including all accessories, manuals, and cables to ensure a full refund.
Ship the Package
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing